Shipping Policy
1. Processing Time
Orders are processed within 1–3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or public holidays.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time depends on your location and will be communicated to you once your order is dispatched.
Please note: Delivery delays may occasionally occur due to factors beyond our control (such as weather conditions or courier delays).
3. Delivery Areas
We currently ship to all regions within the country. If your address is in a remote area, delivery times may take a little longer.
4. Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email or message once your order has been dispatched, which will include your tracking number (if applicable). The tracking number will be active within 24 hours.
5. Damages
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
6. Incorrect Address
Customers are responsible for providing accurate shipping information. If an incorrect address is provided, we will not be responsible for any delivery issues.
7. Contact Us
If you have any questions regarding shipping or delivery, please contact us through the communication channels available on the website.